Privacy Policy

The Reach for Health Centre (“we”, “our”, “us”) is committed to protecting the privacy and personal data of visitors to our Website. This Privacy Policy explains how we collect, use, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect
We may collect personal data that you provide to us directly, including your name, contact details, and information submitted via our enquiry or booking forms. We may also collect technical information automatically when you use the Website, such as your IP address, browser type, and device information, through cookies and analytics tools.

How We Use Your Data
We process personal data in order to respond to your enquiries, manage appointments, provide services, improve the Website, and, where you have given consent, send you updates or other communications.

Legal Basis for Processing
We process personal data on the following lawful bases: your consent, where necessary for the performance of a contract with you, where required to comply with legal obligations, and where it is in our legitimate interests in running and improving our services.

Sharing of Data
We will not sell your personal data. We may share personal data with trusted service providers who act on our behalf, such as IT support or booking system providers. We may also disclose personal data to regulatory bodies or other authorities where required by law.

Cookies
The Website uses cookies and similar technologies to enhance functionality, improve performance, and analyse usage. You may manage or disable cookies through your browser settings, although this may affect the functionality of the Website.

Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations.

Your Rights
Under the UK GDPR, you have the right to: access the personal data we hold about you, request correction or deletion of your personal data, restrict or object to our processing of your personal data, request the transfer of your personal data to another organisation, and withdraw consent where processing is based on consent.
Requests to exercise these rights should be directed to [Insert contact email/phone/postal address]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Security
We implement appropriate technical and organisational measures to safeguard personal data against accidental loss, unauthorised access, or misuse.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or regulatory changes or updates to our practices. Any updates will be published on this page, with the date of revision indicated.